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Web Building Web Consulting Web Solution Web Agency Service Domain Web CI Web Design Web application Web Building e-Business Consulting Market Analysis Web Consulting Web Solution

eBiz Solution 수출현황 EUROPE ASIA N. AMERICA AFRICA S. AMERICA OCEANIA SCM ERP EKP/EIP EUROPE ASIA N. AMERICA AFRICA S. AMERICA OCEANIA

e-Business Value Chain 협력업체 및 고객 네트워크를 통합, 상호간의 정보를 공유하고 협력을 강화함으로써 효율적인 Order Fulfillment를 수행하고 고객 니즈에 신속하게 대응 e-Marketing Supplier SCM E-CRM Customer Supplier Customer e-Marketplace

eBiz Sector & Solution 사이버아파트 포탈사이트 구축 하이테크 도시건설에 필요한 eSolution 인프라 구축 System 테크노빌리지 뉴스 쇼핑/공동구매/예약 생활토탈 정보 Mail+SMS+Fax+메신저 정보 종합DB검색 화상회의/통화시스템 사이버교육 Techno Village COMMUNICATION INFORMATION 홈뱅킹/홈트레이딩 반상회/동호회 원격 경비시스템 공과금/민원서류 재택근무시스템 영화 / 연극 / 음악 원격진료시스템 공지/주민신고/처리 LIFE

Interactive Full Service 통일된 프로세스 기반하에 ebiz전략수립, 개발 및 솔루션을 통합하여 구축 Design Flash Coding Consulting Creative Contents Strategy ebiz Integration Sopping Marketing eCRM eSolution Mailing Interaction IRM UMS System VOC/ RMS CTI e- Learning Server D/B

eBusiness Integrator eBiz Total Service eBiz total service eBiz Building Contents Solution eBiz Strategy eBiz Operation eBiz total service Planning Marketing eBiz Consulting

Business Fields : SI Development & Solutions CRM ERP B2Emall Integration Developers Enterprise Solution Web Service PACS Mailing EIP

eCompany eBusiness Transformation stockholder Partners Employees IRM/RMS/PRM Supplier SCM ERP IPS Off-line Supplier WebSite CRM/CP Partners eCompany Supplier On-line EIP/KMS/GW Employees

eCompany 가치체인망 eCompany Customer Stockholder Supplier IRM/RIS GW/KMS DW/CRM ERP/EIP eCompany SCM/IPS Supplier

Data Warehousing/Integration 고객 Data의 Integration Transaction Data eCRM Data Base Web Log Data Enterprise CRM Data Warehousing/Integration Customer Profile

eBiz Total Service R&D MU SM MU eBiz Total Service NI MU SI MU

eBiz Sector & Solutions Customer DW/E-CRM / CRM B2C CMS EIP/EKP Management & Business B2E GW/KMS ERP PMS IPS Partner & Supplier B2B SCM ElS Marketplace E-Marketplace B2M

Data Warehousing/Integration Customer Interaction Platforms 통합회원관리 및 활용방안 Customer Communications CRM Data Warehousing/Integration Club The press e-CRM Consumer Analyst Sales Service Marketing Purchaser Investor Customer Interaction Platforms Interaction Management Infrastructure SMS Channel Web FAX Channel eMail Channel Web Site Channel Post channel 투자자 미래고객 충성고객

Office Management System 2단계(시스템 연동) 1단계 (솔루션 개발) 자산관리 고객관리 업무관리 인력관리 손익관리 KMS 자료실 CRM E-Mail GW 문서 EDMS ERP E-Planning SCM

Web SI Area SI Area NI Area eBiz Solutions & Service 55% 15% 20% 10% System Area 55% 15% 20% 10% Web consulting Web development Web management Web SI Area eCRM WCMS Mailing IRM/PRM SI consulting SI development SI management SI Area CRM/DW EIP/EKP GW/KMS ERP/SCM Network Integration Automation System Enterprise Network NI Area MES CTI IBS PABX

e- Company System Network CRM System Customer DB Integration SCM System EKP/EIP System Enterprise Knowledge Information Portal Supply chain Integration

2004 2004 중점 사업 분야 사업부문별 균형과 내실 아웃소싱을 통한 원가절감 Web Design Consulting Web integration Publishing DB generation Web Building eSolution

one to one marketing CRM System CRM 도입효과 충성고객 잠재고객 휴면고객 마케팅부문 : 영업부문 : 마케팅 정보 시스템 구축으로 타겟팅 효과 향상 영업부문 : 전산 정보의 통합 활용으로 보다 빠른 고객 응대 one to one marketing CRM System 충성고객 잠재고객 휴면고객

Relationship management Technology & Communications Infrastructure e-Business planning e-Business Transformation Product Leadership Relationship management B2M B2B B2E B2C eBiz Solutions eBiz Integration eBiz Strategy Technology & Communications Infrastructure

Relationship management Technology & Communications Infrastructure e-Business planning e-Business Transformation Product Leadership Relationship management B2M B2B B2E B2C eBiz Solutions eBiz Integration eBiz Strategy Technology & Communications Infrastructure

e-CRM 도입동기 Customer Customer 마케팅 효율화와 고객지원강화 경쟁사대비 우위확보 전사적 회원관리 통합 마케팅팀 판촉팀 Customer Customer Customer 고객지원팀 영업팀 Customer 관리팀 기획팀

Customer Relationship Management eBiz Solution analysis _CRM Analytical CRM Collaborative Operational Data Warehousing Integration Customer Relationship Management 데이터 마이닝 기술이 이슈 협업CRM은 분석과 운영시스템의 통합 전방위 업무를 지원하는 시스템

eBiz Solution analysis _CRM Customer RMS IRM WCMS DW Mailing e-Community CRM PRM Group D e-Fax CRM : Customer Relationship Management e-CRM e-CTI e-Search e- Automation Business IBS HRM MES EIP PABX e-IPS KMS ERM EDMS ERP GW Employee e-Market SCM

e-CRM 도입동기 Customer Customer 마케팅 효율화와 고객지원강화 경쟁사대비 우위확보 전사적 회원관리 통합 마케팅팀 판촉팀 Customer Customer Customer 고객지원팀 영업팀 Customer 관리팀 기획팀

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