New Trend of Construction & Engineering Integrated Management System British Standards Institution Presented by IMS Lead Auditor 유 상 근 1

To develop in principle an Integrated Management System using Management Standards for Construction & Engineering Industry 2

What is a Management System? The part of business that includes: Organisational structure Planning activities Responsibilities Operational Practices Processes and Procedures Resources Contract delivery 3

What does Business need to Manage? Business Risk Strategic Planning Finance Planning and Design Construction Project Management Operational Security Fire Risk Customer expectation Image and Reputation Quality Environment Occupational Health & Safety Information Security People development Interested parties Customer Satisfaction 4

Are there any Common Features? Strategy Policy Commitments Investments Organising Business Infrastructure Planning Implementing Checking Monitoring Reviewing Documentation Records etc. Business performance Management reviews 5

Existing and Developing Management Standards Quality - ISO9001 Business Improvement - ISO9004 Environment - ISO14001 OH&S Safety - OHSAS18001 Information Security - BS7799 Complaints - BS8600 Investment in People Risk Management Financial services Financial Planning 2nd Party Assessment 6

Implications of separate management systems? Keeps it simple One specialisation skill needed per system Easy to demonstrate in isolation Easy to explain to interested parties Potential for overlap / communication problems “High Resource Costs” 7

Potential Benefits of Integration Reduces duplication, overlap and disconnects Reduces internal function competition Provides a unified approach to problem solving Avoids conflict Promotes teamwork Identifies and Enables “Best Business Practice” Streamlines project management “REDUCES OPERATING COSTS” 8

How is ISO addressing Management Standard proliferation? ISO recognised concerns about ease of use with users because of “assumed” incompatibilities Recognised concerns over different terms and definitions for similar processes etc. Hence, ISO set up an Ad-hoc Group (AHG) to advise 9

Proposed Generic Structure for Management Standards Based on Plan-Do-Check-Act Utilise commonalties between ISO 9001, ISO 14001, OHSAS 18001 Accommodate any management “Process” 10

Checking & Corrective Action Continual Improvement ACT PLAN Policy / Commitment Reviewing Any Management Standard Planning Checking & Corrective Action Implementation Performance Assessment CHECK DO 11

Business Process Model Measure Analyse Change ? Top Management Ownership INPUTS Business requirements OUTPUTS Business requirements Key Business Activities Commitment Resources KPI’s Records 12

Management Standards Generic Integration & Alignment CORE CORE CORE CORE CORE Other BS7799 BS8600 Q E OH&S E OH&S Q Enable Company Specific Applications 13

Business Process Aspects Accounting Practice, Law ISO14001 Emission control Law Staff development Finance Environmental Officer Personnel One Fully Integrated Business Management System? ISO9000 BEM Tools and Techniques Data Protection Information Security IT Quality Manager Operations Marketing / Customer Service Inst. Of Marketing Customer Satisfaction Sales best practice Health & Safety - OHSAS18001 Codes of Practice Customer requirements 14

Business Management Standards Joined up and interdependent processes Executive Management Design & Construction Activities ISO 9001 BS 6079 Marketing & Sales BS7890 Human Resources IiP Business Management System Safety & Environmental ISO 14001 OHSAS18001 Finance & Accounting Information Security BS7799 15

Integrated Business Management System Performance Business Strategies Top Management Commitment Vessel management requirements Corporate Governance Information Management BS7799 Best Practice Integrated Business Management System Customer Satisfaction BS8600 Contract / Project Management BS6079 Environmental ISO14001 Health & Safety OHSAS18001 People Development Quality ISO9000 16

Management Standards Enabling Business Vision Measure Analyse Improve Business Strategy Management Vision Design & Construct Resources 17

MANAGEMENT OF RISK RISK Parallel to the requirements of London Stock Exchange for listed companies Business Management System Business Culture 18

Risk Rating and Priority HI Probability Highly Probable 1 Probable 2 Likely 3 Could Happen 4 5 Improbable Impact LO 1 2 3 4 5 Insignificant Marginal Serious Critical Catastrophic 19

Consider key elements in Business Planning Identification of needs and requirements Analysis of critical issues Selection of significant issues to be addressed Setting of objectives and targets Identification of resource requirements Identification of organisational structure roles, responsibilities and authorities Planning of operational processes Contingency preparedness for foreseeable events Top management review 20

The key to achievement A RISK based approach to all business disciplines Individual disciplines require a unique approach 21

Can Business Management be handled in a common way? YES using “Risk based Process Management” 22

BSI Recommended Approach Identify and map “ALL” business processes Determine whether there are specific business threats, hazards Evaluate and prioritise “RISK” at every stage. 23

Management Standard Evolution “Compliance and Customer Satisfaction” ISO 900(1)(2)(3):1994 24

Management Standard Evolution “Business Focus” CM ISM OHS EMS ISO 9001:2000 ISO 900(1)(2)(3):1994 25

Management Standard Evolution “Business Performance Improvement Focus” Measurement of effectiveness of enablers and associated results. BEM ISO9004 Business Performance Improvement Approach OHS EMS IMS IS09001 Update ISO 9001:2000 ISO 900(1)(2)(3):1994 26

Integrated Business Management System Strategic Planning Top Management Commitment Business Performance Corporate Governance Information Management BS7799 Quality ISO9000 Customer Satisfaction BS8600 Best Practice Integrated Business Management System Contract / Project Management BS6079 Environmental ISO14001 Health & Safety OHSAS18001 Safety at Site EFQM Staff Development 27

Common elements of Quality, Environment and OHS 28

Example of Project IMS Quality Manual (ISO 9001) Corporate Project EMS Manual (ISO 14001) OHS Manual (OHSAS 18001) Project Manual HSE Plan Quality Procedure EMS Procedure Project Procedures OHS Procedure Work Instruction 29

Example of Project Process 프로젝트 발굴 Pre Feasibility Study Feasibility Study 평가 및 의사결정 계약 및 협상 설계 시공 시운전 이관/ 운영 매각 Process 기능 시운전 및 준공 후 단계 설계 전 단계 설계단계 기자재 구매단계 건설단계 단계 프로젝트 조직 구성 사업관리계획서 작성 프로젝트 수행 절차서 작성 의사소통 체계 및 절차 수립 설계도서 검토 계약도서 작성 인허가 업무 설계진도 관리 프로젝트 원가 관리 입찰 및 계약 절차 수립 입찰 심사 및 구매/조달 진도 관리 현장 시공 확인 발주자 지급 자재 및 장비 확인 공사 진도 관리 공사 원가 관리 유지관리 지침 작성 준공도서 작성 및 관리 시운전 진도 관리 인허가 업무 프로젝트 및 계약관리 요구사항/목표 설정 설계자 업무범위 검토 품질관리 계획서 작성 품질관리 조직의 구성 설계절차의 규정 문서관리 공사견적 검토 시공성 검토 감사 및 시정조치 구매 계획 수립 업체 평가 및 절차 수행 지원 계약자 제출문서 검토 공장검사 감사 및 시정조치 검사 및 시험 보고서 및 기록 보관 변경사항 검토 공사하자 관리 감사 및 시정조치 유지관리 지침서에 따른 검토 및 지원 향후 유의사항을 포함한 최종 보고서 작성 품질 관리 환경영향 평가 프로젝트 환경관리 계획 수립 프로젝트 환경요건 반영 설계의 환경 측면 검토 환경영향평가에 따른 이행사항 관리 법규 준수 평가 시공관련 환경영향 평가 시공자의 환경관리 계획서 검토 환경영향 평가에 따른 이행사항 관리 시공관련 활동의 법규 준수 확인 사고조사 및 보고 기자재 구매 규격서의 환경 측면 검토 기자재 공급자 제출 도서의 환경 측면 검토 제작 또는 인도된 기자재의 환경 측면 적합성 검증 현장 조사 법규요건 파악 초기 환경성 평가 프로젝트 환경요건 설정 환경 관리 시운전 관련 환경 관리 계획 수립 및 관리 환경 영향 평가 결과 검증 공정안전성 평가 및 위험성분석 프로젝트 안전 확보 계획 수립 프로젝트 안전 요건 반영 설계의 안전 측면 검토 법규 준수 평가 기자재 구매 규격서의 안전 측면 검토 기자재 공급자 제출 도서의 안전 보건 측면 검토 제작 또는 인도된 기자재의 안전 보건 적합성 검증 시공관련 위험성 평가 시공자의 안전 보건 관리 계획서 검토 시공관련 활동의 법규 준수 확인 사고조사 및 보고 현장 조사 법규요건 파악 예비 공정 안전 분석 프로젝트 안전 요건 설정 시운전 관련 안전 관리 계획 수립 및 관리 공정 안정성 분석 보완 조치에 대한 검증 안전 관리 30

Example - JGC organization 31

Example - Project Requirement 32

Example - Project Requirement 33

Example - Project Requirement 34

Example - Project Requirement 35

Example - Project Requirement 36

How to integrate ? Step 1 - Combined: (Separate systems being used at the same time) Step 2 - Integratable: (Common elements have been identified) Step 3 - Integrating: (Common elements identified and are being integrated) Step 4- Integrated: (One system incorporating all common elements) Step 2 Step 3 Step 4 37

How are you going to get there? Undertake a gap analysis Identify resources available Review roles and responsibilities Plan operational activity and control Evaluate contingency preparedness Manage organisation-wide risk 38

Suggested integration of processes Business Process Health & Safety Core process Environment 39

BSI Products & Services to help you Information & Guidance Standards and Publications BSI Tailored Customer Events Training: Public, In-company and e’Learning courses Pre-Assessment & Auditing Registration & Certification Business Improvement Tools e.g. BenchMark Delete Registration or Certification as appropriate! 40

Deliverable from BSI A BSI branded certificate that shows all those standards that you have integrated into your management system. Separate accredited certificates for those management systems that you have registered, that BSI has accreditation for. 41

Workshops Workshop Structure - Facilitated syndicate exercises providing an overview of the following: What integration means Current management systems A framework for integration The process approach Risk assessment Getting started Gap analysis Monitoring & measurement BSI approach to assessment & certification 42

BSI is International reputation for excellence One of the largest & most respected management systems registrars in the world Registered customers in over 86 countries Internationally experienced specialists with unrivalled expertise and knowledge A valuable source of information & guidance Our integrated assessment service is designed to help organisations reach registration cost effectively 43

IMS Certification 44

CONTACT BSI 유 상근 sangkeun.yoo@bsi-global.com ( 02 ) 777 - 4123 (016) 366 - 4123 45